FAQ

Frequently asked questions pertaining to our operations during the community quarantine period

Open Engkanto's Shop page engkanto.com.ph/collections/shop then select the beer variants (6-pack or 24-bottles) and premium items by clicking Add to Cart. Follow the subsequent steps for Information, Shipping, and Payment. Please check the latest community quarantine guidelines on liquor ban in your area.

Orders from the non-liquor ban cities within Metro Manila will be delivered the next business day (cut-off time of orders every Saturday and days before a holiday is 3 PM, orders received after 3 PM is served the next business day, Monday or the next delivery date available) while orders coming from Luzon is 3-5 business days and Vizayas and Mindanao are usually delivered within 5-7 business days depending on the community quarantine situation of the area.

Engkanto resumed deliveries to cities outside Metro Manila that lifted the liquor ban. Orders from the cities implementing liquor ban can still be entertained but must acknowledge the possible delay/s of delivery. The team shall contact you to confirm your decision to put the orders on hold until the liquor ban in your area is lifted.

Engkanto’s Php 500 minimum order value justifies the cost of service of our team’s and our third-party logistics services. 

We accept online payments via Visa, Mastercard, JCB, PayMaya/QR and Cash on Delivery. Gcash Mastercard is also accepted.

Once we receive your orders (orders from Metro Manila non-liquor ban cities), we will schedule them for delivery next day (deliveries are Monday to Saturday). If you need help in tracking your order, you can email us at support@engkanto.com.ph and someone shall assist you. ETA of orders within non-liquor ban areas in Metro Manila is next business day. Expect possible delays due to Quarantine and liquor ban), 3-5 business days for Luzon orders and 5-7 business days (expect possible delays due to Quarantine and liquor ban) for Vizayas and Mindanao orders.

You can reach out to the team by sending an email to support@engkanto.com.ph if you wish to re schedule delivery of your order or cancel your order. For order cancellations, please email us the reason of cancellation. We urge our customers to send us the notice within the day the order was placed. Orders once placed are treated final and correct.

We deliver to all¬†cities¬†in Metro Manila (Caloocan,¬†Navotas, Valenzuela,¬†Quezon¬†City,¬†Marikina,¬†Pasig,¬†Taguig, Manila,¬†Mandaluyong,¬†San Juan,¬†Pasay,¬†Para√Īaque,¬†Las Pi√Īas,¬†Muntinlupa,¬†Pateros).¬†

In Luzon: 

Region I (Ilocos Region): Ilocos Norte Ilocos Sur La Union Pangasinan 

Region II (Cagayan Valley): Cagayan, Nueva Vizcaya, Quirino  

Region III (Central Luzon): Bataan, Bulacan, Nueva Ecija, Pampanga, Tarlac, Zambales 

Region IV-A (CALABARZON): Cavite, Laguna, Batangas, Rizal, Quezon 

Region IV-B (MIMAROPA): Mindoro, Marinduque 

Region V (Bicol Region): Camarines Sur 

Cordillera Administrative Region (CAR): Benguet, Ifugao, Kalinga 

In Visayas: 

Western Visayas: Aklan, Antique, Capiz, Guimaras, IloIlo, Negros Occidental 

Central Visayas: Cebu, Bohol, Negros Oriental, Siquijor 

Eastern Visayas: Leyte, Biliran, Southern Leyte, West Samar, Eastern Samar, Northern Samar 

In Mindanao: 

Davao Region: Davao (deliveries currently suspended) 

In the last step of the cart page, there is a cart box/note where you can leave delivery instructions or any requests.

As of the moment, we offer FREE SHIPPING within Metro Manila for orders over Php 1,000 for a limited time only, while a fixed shipping rate of Php 60 is applied for orders within Metro Manila under Php 1,000, Php 120 for Luzon orders and Php 360 for Vizayas and Mindanao orders. 

We urge that you let us know immediately if you will be unavailable to receive the package. A person you authorize to receive the order in your behalf should be over 18 and should present a valid ID.

You can send an order as a gift. Just specify this in the shipping and billing address and provide all necessary details of the recipient. You may also leave a note on the checkout page that the order is for gifting.

Assorted sets or samplers of Engkanto beers aren't available at the moment, but we are closely looking into this. You can join our mailing list to receive updates, or place an order for each 6 pack beer variant on Engkanto's Shop page engkanto.com.ph/collections/shop. The Lager is our entry level at 4.5% ABV while Double IPA is our biggest offer at 8.0% ABV (Alcohol by Volume).

Promo codes and discounts are unavailable at the moment, but we offer FREE next-day delivery for orders worth PHP 1,000 and above. To receive our upcoming promos directly on your social media feeds, follow Engkanto Brewery on Facebook or Instagram.